Coverage

Cyber insurance for trucking companies

The short answer

Cyber liability covers what happens when the technology your operation runs on is compromised — breach response, system restoration, business interruption, and in many policies funds-transfer fraud, which is the exposure freight actually gets hit by.

Your general liability policy almost certainly does not cover it. Most GL forms exclude electronic data explicitly.

Slide headed "Factoring Portal": revenue and cash flow are not the same thing. Cash flow keeps your business moving.
How freight payment fraud intercepts a carrier's money A payment chain from broker to carrier. An email arrives that appears to come from the broker, carrying changed bank remittance details. The payment is redirected to an attacker rather than to the carrier. The load moved and the invoice was correct; only the destination of the money changed. Points marked along the chain show where identity should be verified by a known phone number rather than by replying to the email. BROKER OWES YOU YOU RAN THE LOAD NEW REMIT DETAILS LOOKS LIKE YOUR BROKER WHERE IT SHOULD GO VERIFY BY PHONE ON A NUMBER YOU ALREADY HAD WHERE IT WENT NEVER CONFIRM BANK DETAILS BY REPLYING TO THE MAIL THAT CHANGED THEM
The load was real. The bank details weren't. FIG-16
The exposure, in her words
Slide three, "Cyber Insurance — protecting your business from online threats". The risk: load board hacks, fraudulent carriers, ELD tracking breaches, financial fraud. Why it is essential: protects against hacking, identity theft, and financial losses due to cyber threats.
Cover slide reading "4 tips to prevent double brokering".
Slide headed "Protect your business": preventing double brokering is essential for your success. By fostering strong relationships and staying alert to market trends, you can safeguard your operations.

I don’t believe in telling business owners, “You need this policy,” without explaining WHY. I want you to understand the risk first. Then, we can talk about the solution.

— Shay Denise, Aug 12, 2026

So before anything about a policy: here is what a trucking operation actually exposes.

The exposure

Count how much of your business is a computer

Nobody thinks of a trucking company as a technology business. Then you list what a modern carrier touches every day:

  • ELDHours, location and driver identity
  • TMS and dispatch platformCustomer, lane and rate data
  • Business emailThe single most attacked surface you own
  • BankingDirect access to money
  • Factoring portalInvoices and remittance details
  • Load boardsIdentity, and a route into broker relationships
  • Driver filesLicenses, medical cards, SSNs — regulated personal data
  • Accounting softwarePayroll and tax records
  • Cloud storageRate cons, BOLs, contracts, insurance documents

Your company doesn’t have to be a technology company to have a technology problem.

— Shay Denise, Aug 15, 2026
The systems your business runs on
Slide headed "Transportation Management System": organization helps reduce costly mistakes. Track appointments, paperwork, communication, documents and customer updates.
Slide headed "FMCSA SAFER": due diligence starts before working with someone — safety history, authority status, inspection history, operating status.
Dark slide reading "This is where structure comes in — the right dispatch strategy, the right fleet systems, the right insurance coverage. Not guesswork."

Her own slides — every one of these is an account somebody could take.

Her working method
Slide numbered 1, "More Choices": an agent usually represents one company; a broker shops multiple insurance carriers to find the coverage that fits you.
Slide numbered 2, "Better Coverage": the cheapest policy is not always the least expensive — missing one endorsement could cost thousands at claim time.
Slide numbered 3, "A Second Opinion": before you renew, have someone review your policy — you may be overpaying, underinsured, or both.

The three losses that actually happen to carriers

Not theoretical ones. These are the shapes a cyber loss takes in freight specifically:

  1. Funds-transfer fraud. An email that appears to come from a broker, factoring company or vendor, advising new remittance details. The payment goes out correctly, to the wrong account. Because you authorized it, recovery is difficult and coverage varies enormously between policies.
  2. Business interruption. Your TMS, ELD portal or email is locked or down. Trucks keep rolling but nothing can be dispatched, invoiced or proven, and the loss is the revenue you could not earn plus the cost of getting back up.
  3. Data breach involving driver files. You hold licenses, medical certificates and Social Security numbers. If that is exposed, notification obligations and the cost of handling it are real, and they scale with how many people are affected rather than with how big your company is.

Do you even need this?

Honest answer: a one-truck owner-operator who invoices through a factoring company, uses one email address with multi-factor authentication on, and holds nobody else's data has a modest exposure. Buying a large cyber policy there is probably not the best use of the money.

The exposure becomes real when any of these are true:

  • You employ drivers and therefore hold their personal files
  • You move money electronically in volume, or use a factoring portal daily
  • Your dispatch or TMS system going down would stop you invoicing
  • You hold customer data under a contract that requires you to protect it
  • A broker or shipper contract requires cyber cover — increasingly common

What to ask before you buy

  • Is social engineering and funds-transfer fraud included, and what is the sub-limit? This is usually a separate, smaller limit than the headline number.
  • Is ransomware covered, including the extortion payment and the restoration cost?
  • How is business interruption measured — from what moment, and with what waiting period?
  • Is there a breach-response team included? For a small carrier, having someone to call at 6am is worth more than a slightly higher limit.
  • What controls does the policy require you to maintain? Many now require multi-factor authentication as a condition. Not having it can void a claim.

That last one matters more than the price. A cheaper policy with a control warranty you are not meeting is not cheaper — it is unpurchased.

What gets checked
Slide numbered 1, "Thoroughly Vet Brokers": verify authority by checking the MC number and valid operating authority, and research reputation through reviews and testimonials.
Slide numbered 2, "Use Trusted Load Boards": stick to reputable platforms with verification processes in place to prevent double brokering.
Slide numbered 3, "Request the Bill of Lading": cross-reference the BOL against your agreement and the broker's original offer, and retain a copy as a legal document.

Understand the risk, then decide

Tell me what systems you run and who you hold data for. If the honest answer is that your exposure is small, that is what you will hear.

Insurance is offered through Shay Denise, a licensed property and casualty producer. Coverage is subject to the terms, conditions and exclusions of the policy actually issued. Nothing on this page is a binder, a quote, or an offer of coverage.

How the fraud actually works
Slide headed "What is a double blind shipment?": unlike a blind shipment, in a double blind shipment both the shipper and the consignee or receiver's information is concealed from one another. Multiple bills of lading are provided in a way that only the carrier is aware of the pickup and delivery locations.
Carrier and dispatcher tip: choose brokerages carefully. In a time where larger companies are shutting down, just being accepted by the factoring company may not be enough, especially when it comes to those with recourse agreements. When booking loads for the first time with a broker, check reviews and their average days to pay.
Tip of the day: "Be selective with who you work with, as all money is not good money." Signed S. Denise.
Three insurance quotes fanned out, with the exclusions being read Three policy quote documents fanned across a desk. The front document is open and a magnifier sits over its exclusions section rather than over the premium. Two further quotes sit behind it, indicating that an independent broker shops several carriers rather than quoting one. PREMIUM LIMITS EXCLUSIONS SIGNATURE READ THIS FIRST NOT THE PREMIUM
Shopping several carriers, then reading the one you sign FIG-04
The regulation

No regulation reaches this yet

Nothing in the federal motor carrier rules requires cyber coverage, and nothing filed with FMCSA reflects it. That is precisely why it is worth understanding on its own terms rather than waiting for a rule. The requirements below are the ones that do exist for the same operation.

For-hire carriers hauling non-hazardous property in vehicles with a GVWR of 10,001 lb or more must carry at least $750,000 in public liability coverage.

Commonly got wrong: Part 387 was last amended 91 FR 45660, 21 Jul 2026 — the $750,000 figure survived that amendment.

There is no federal cargo-insurance minimum and no federal cargo filing requirement for general freight. The federal cargo rules reach household goods carriers only.

Commonly got wrong: THE most misreported figure in the industry. §387.301T(b) is headed "Household goods motor carriers-cargo insurance" and its prohibition reaches only household goods carriers. §387.303T(c) is headed "Household goods motor carriers: Cargo liability". There is no $100,000 anywhere in Part 387 — that number is a broker and shipper CONTRACT norm, not a regulation. Important caveat to publish alongside it: carrier liability for loss or damage to general freight is a separate body of law (the Carmack Amendment, 49 U.S.C. 14706) and is unaffected. No insurance mandate does not mean no liability.

FAQ

Cyber insurance questions

Why would a cybercriminal target a small trucking company?

Because you move money and hold data, not because you are large. A four-truck carrier has banking credentials, a factoring portal, driver personal information, customer records and load board logins. Attackers automate; they look for weak access, not for big names.

What does cyber liability actually cover?

Broadly two halves. First-party covers your own losses: breach response, forensics, notifying affected people, restoring systems, business interruption, and in many policies funds-transfer fraud and ransomware. Third-party covers your liability to others whose data you held. Which half matters most depends on whose information you hold and how much of your operation stops when a system goes down.

Is funds-transfer fraud covered?

Sometimes, and it is the single most important question to ask. The common scenario in freight is an email that looks like it comes from a broker or a factoring company, with new remittance details. The money leaves legitimately, on your instruction, which is exactly why many policies treat it differently from a hack. Ask specifically whether social engineering and funds-transfer fraud are included and at what sub-limit.

Does my general liability policy cover a cyber loss?

Almost certainly not. General liability responds to bodily injury and property damage. Most modern GL forms carry explicit electronic-data exclusions. Assuming you are covered because you have "business insurance" is the most common gap we see.

What does cyber insurance cost for a small carrier?

It is one of the cheaper lines on a commercial policy for a business this size — typically far less than your auto liability. Pricing turns on your revenue, how much sensitive data you hold, and what controls you have in place. Multi-factor authentication on email and banking usually moves the premium more than anything else you can do.

What can I do that costs nothing?

Turn on multi-factor authentication for email, banking, factoring and your load boards. Verify any change of payment details by calling a number you already had, never one in the email. Keep an offline backup. Those three habits prevent most of what a small carrier is actually exposed to.

Call or text Get started