Equipment

Semi truck dispatch service

The short answer

Dispatch for Class 8 tractors running dry van, reefer, power-only and flatbed — planned around revenue per day and reload opportunity rather than the rate per mile on the confirmation.

Flat 10% per load, invoiced every Friday, 30 days' notice to leave.

Slide showing Load A: $4.00 per mile, 300 miles, $1,200 revenue — captioned "Sounds great, right?"
Dispatch rate 10% per load
Daily target $1,200 Her OTR dry van standard
Realistic day 600 mi Inside the 11/14 limits
Invoiced Fridays Weekly
Side elevation of a sleeper tractor pulling a 53-foot dry van trailer A technical side view of a Class 8 sleeper tractor coupled to a 53-foot dry van semi-trailer. The fifth wheel coupling is marked over the tractor's drive axles, the tandem trailer axles are shown at the rear, and a dimension line beneath measures the 53-foot trailer length. 53 FT DRY VAN FIFTH WHEEL TANDEMS
Tractor + 53 ft dry van FIG-02
Endorsements
Slide reading, in quotation marks, "Endorsements don't matter." with an arrow pointing back at it.
Slide reading "Hazmat, tanker, and doubles/triples expand the freight you can legally haul. More options = more money."
Slide reading "Carriers with endorsements don't panic when certain lanes dry up. They pivot."

Her argument for getting them before you need them.

The math that decides a week

A $3.05 per mile load that loses you money

This is her own worked example, and it is the clearest illustration of why rate per mile is the wrong number to book on.

The load
Distance 450 mi
Pays $1,375
Rate per mile $3.05
Days consumed 3 Pickup Thu 10am, delivers Sat 5–10pm FCFS
Revenue per day $458 Against a $1,000–$1,200 daily target

On rate per mile this is one of the best loads on the board. On revenue per day it costs you roughly two-thirds of your week. Both are true; only one pays the note.

I shoot for $1200 per day, which will often avg out to $1,000/day (give or take)

— Shay Denise, Feb 29, 2024

a truck can typically do about 600 miles per day

— Shay Denise, Feb 29, 2024
Rear of a white day-cab tractor parked in a carrier yard, mud flaps reading Caution Wide Turns, other tractors lined up behind
A day cab between loads. The hours it sits are the hours it is not earning — which is what revenue per day measures and rate per mile does not.
Before the load is accepted
Slide headed "Weather Radar": weather does not just delay freight — it affects fuel usage, road closures, wind, ETA accuracy and driver safety.
Slide headed "Google Maps": most people see miles; she sees terrain, traffic, tolls, delivery windows and fuel stops. Time is part of profit.
Slide headed "Factoring Portal": revenue and cash flow are not the same thing. Cash flow keeps your business moving.
Trailer types

What each one actually costs you

Semi trailer types compared on rate, cost and risk
Type Rate Extra cost Extra risk
Dry van Baseline None Lowest claims exposure
Reefer Higher Unit fuel, unit maintenance, pre-cooling time Spoilage claims; temperature download disputes
Flatbed Higher Straps, chains, tarps, and your own labor Securement liability, weather, fall risk
Power-only Variable No trailer note or maintenance Trailer interchange coverage required
Intermodal / drayage Per-move Chassis, per diem Demurrage clocks that run whether the gate opens or not

Higher rate is not higher profit until the extra cost and the extra risk are in the calculation.

The part most dispatchers skip

Where the load ends decides what the next one pays

Booking the outbound without knowing what comes back is how a good rate becomes a bad week. Some destinations have almost no outbound freight — and that is not always a reason to avoid them.

Dead zones can be profitable, though. Before booking a load, check to see if there are any local runs in that area.

— Shay Denise, Feb 22, 2023

Her own example: a load into a dead zone, plus a 160-mile intrastate run inside it at $1,025, then a dispatch out to a state with real outbound volume. About $7,500 across roughly four days, into an area most dispatchers refuse on principle. The difference is that the plan existed before the truck went.

A good dispatcher doesn't just book loads, we optimize routes

— Shay Denise, Sep 26, 2023
Her working method
Slide 03, "Know Market Rates": the going rate for a specific lane and commodity can be used as a benchmark for negotiating.
Slide 04, "Know Market Trends": understanding shifts in patterns and trends allows a company to align with future needs.
Slide 05, "Know Market Conditions": knowing whether the market favors carriers acts as a temperature check — when demand is high, capacity is leverage in negotiation.
Hours of service

The limits every plan has to survive

A dispatch plan that ignores the clock is a plan that gets your driver shut down at a receiver. These are the actual limits, with the regulation attached.

A property-carrying driver may drive a total of 11 hours within the 14-hour window, after 10 consecutive hours off duty.

A driver may not drive after a period of 14 consecutive hours from coming on duty following 10 consecutive hours off.

30 minutes after 8 hours driving 49 CFR 395.3(a)(3)(ii) · verified Aug 16, 2026

After 8 cumulative hours of driving without a break, a driver needs a 30-minute interruption of driving status. It can be satisfied by off-duty, sleeper-berth, or on-duty-not-driving time.

Commonly got wrong: MYTH: "the 30-minute break must be off-duty." It is a break from DRIVING, not from duty. This changed in the 2020 rule (85 FR 33452) and stale content saying otherwise is everywhere.

≥7 in the berth, ≥2 for the other, ≥10 total 49 CFR 395.1(g)(1)(ii), (g)(1)(iii)(B) · verified Aug 16, 2026

The sleeper-berth split needs neither period shorter than 2 consecutive hours, at least one period of 7 consecutive hours in the sleeper berth, and 10 hours in total. Qualifying rest periods do not count against the 14-hour window.

Commonly got wrong: MYTH: "the split is 8/2." Both 7/3 and 8/2 qualify. The binding rule is 7 or more in the berth, 2 or more for the other, 10 or more total.

Adverse driving conditions allow up to two additional hours beyond the maximum permitted under §395.3(a) — which extends BOTH the 11-hour driving limit and the 14-hour window.

Commonly got wrong: MYTH: "adverse conditions only extends driving time." §395.3(a) contains both limits, so both extend. Pre-2020 content says otherwise.

Tell me what the truck is doing now

Send me your last four weeks — miles, gross, and how many days each load took. That conversation is worth more than any quote.

Planning the week
Tip of the day: "When calculating the length of time it takes to complete the delivery of a load, I personally use 600 mile increments to estimate the carrier's work day with respect to hours of service."
Slide headed "My advice?": "Don't just book a load to book a load. Plan the most optimal route as if you own the truck in order to mitigate operating expenses." Signed Shay, "Freight Bae".
Diagram headed "5 Types of Outbound Tender Volume Indices (OTVI)": COTVI city or local, under 100 miles; SOTVI short haul, 100 to 250 miles; MOTVI mid-haul, 251 to 450 miles; TOTVI tweener length of haul, 451 to 800 miles; LOTVI long-haul, over 800 miles.
Freight corridors out of Hampton Roads A schematic of the four corridors serving Hampton Roads: Interstate 95 north toward Philadelphia and New Jersey, Interstate 64 west toward Richmond and the Blue Ridge, Interstate 85 and 95 south toward the Carolinas and Atlanta, and Port of Virginia drayage. Outbound routes are drawn as solid lines; the return leg is shown dashed, because backhaul is the part that has to be planned rather than assumed. HAMPTON ROADS I-95 N · PHL / NJ I-64 W · RVA I-85 S · CLT / ATL PORT DRAYAGE BACKHAUL — PLAN IT FIRST
FAQ

Semi truck dispatch questions

What should a semi be grossing per day?

Shay targets $1,200 per day for over-the-road dry van, which averages out closer to $1,000 once loading, unloading, detention and hours-of-service reality are accounted for. That is her operating standard, not an industry figure — but it is a far more useful benchmark than rate per mile, because it is the number your truck actually gets paid by.

How many miles can a semi realistically run in a day?

About 600. You have an 11-hour driving limit inside a 14-hour window, and the 14 hours includes loading, fuelling, scaling and the 30-minute break. Anyone planning 700-mile days on paper has not accounted for a receiver who takes three hours.

Dry van, reefer or flatbed — which pays best?

Flatbed and reefer post higher rates and carry higher costs and higher risk. Reefer adds fuel for the unit, more maintenance and spoilage claims exposure. Flatbed adds securement, tarping labor and weather. Dry van pays least per mile and is the simplest to run. The right answer depends on your cost structure, not on which board shows the biggest number.

Should I run OTR or regional?

OTR generally posts higher revenue per week and lower revenue per hour of your life. Regional gets you home, usually pays less per mile, and often has better reload density so your deadhead is lower. Run both through cost per mile and revenue per day before deciding — the answer surprises people about half the time.

Do you take power-only?

Yes. Power-only can be excellent — no trailer note, no trailer maintenance, drop-and-hook speed. It also requires trailer interchange or non-owned trailer coverage, which a lot of carriers discover at the gate rather than before.

What does dispatch cost?

A flat 10% per load, invoiced every Friday, 30 days' notice to leave with no penalty.

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