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Hampton Roads, Virginia

Truck dispatch service in Virginia Beach

The short answer

JackRick Logistics dispatches owner-operators and small fleets from Virginia Beach, covering Norfolk, Chesapeake, Portsmouth, Suffolk, Hampton and Newport News — and running loads nationwide.

Flat 10% per load, invoiced every Friday, 30 days' notice to leave. Local number, real person: (757) 744-2484.

Written from the published work of Shay Denise, freight strategist & commercial insurance broker, Hampton Roads, Virginia. Last updated · Regulatory figures carry their own verification dates

Slide headed "Google Maps": most people see miles; she sees terrain, traffic, tolls, delivery windows and fuel stops. Time is part of profit.
Freight corridors out of Hampton Roads A schematic of the four corridors serving Hampton Roads: Interstate 95 north toward Philadelphia and New Jersey, Interstate 64 west toward Richmond and the Blue Ridge, Interstate 85 and 95 south toward the Carolinas and Atlanta, and Port of Virginia drayage. Outbound routes are drawn as solid lines; the return leg is shown dashed, because backhaul is the part that has to be planned rather than assumed. HAMPTON ROADS I-95 N · PHL / NJ I-64 W · RVA I-85 S · CLT / ATL PORT DRAYAGE BACKHAUL — PLAN IT FIRST
Planning around the port
Route optimization tip: "When planning routes, have an idea of the average revenue per day and ensure that booked loads align with that amount." Signed Shay, "Freight Bae".
Quick tip slide: "Set an average daily rate. Whether you're a carrier or dispatcher, have an average amount per day that you want your truck or trucks to make, and only secure loads that fall in line with that."
Question and answer slide: "What are dead zones in trucking?" — "They are areas in which there is a very low load to truck ratio. Meaning, there is little to no freight coming out of that area. If there is any outbound freight, it typically has a low rate per mile."
Dispatch rate 10% per load
Based in 757 Hampton Roads, Virginia
Operating since 2022 Owner-operators and small fleets
Equipment Box + semi Van, reefer, power-only, drayage

Why local actually matters for dispatch

Dispatch is a phone-and-computer job, so a dispatcher three states away can technically book your loads. Most of them do. Three things change when the person planning your week actually knows the region:

  • Backhaul out of Hampton Roads is the hard part. Freight leaves this region easily. Getting paid properly coming home is where the week is won or lost, and it has to be planned before the outbound is booked, not after.
  • Port freight has its own clock. Appointments, chassis, per diem and demurrage do not behave like dry van. Someone who has never worked NIT will book you into a turn time that eats your day.
  • Time zone and weather. When I-64 shuts or a nor'easter closes the bridge-tunnel, the person rerouting your driver should be looking out of the same window.

A good dispatcher doesn't just book loads, we optimize routes

— Shay Denise, Sep 26, 2023
Freight corridors out of Hampton Roads A schematic of the four corridors serving Hampton Roads: Interstate 95 north toward Philadelphia and New Jersey, Interstate 64 west toward Richmond and the Blue Ridge, Interstate 85 and 95 south toward the Carolinas and Atlanta, and Port of Virginia drayage. Outbound routes are drawn as solid lines; the return leg is shown dashed, because backhaul is the part that has to be planned rather than assumed. HAMPTON ROADS I-95 N · PHL / NJ I-64 W · RVA I-85 S · CLT / ATL PORT DRAYAGE BACKHAUL — PLAN IT FIRST
The shape of the problem

Four corridors out, one hard question coming back. Freight leaves Hampton Roads easily; the dashed line is where the week is won or lost.

Planning a Hampton Roads week
Slide headed "Fuel Prices": a high rate per mile means little if fuel eats the profit. Ask yourself what is left after expenses.
Slide headed "Weather Radar": weather does not just delay freight — it affects fuel usage, road closures, wind, ETA accuracy and driver safety.
Slide 01, "Know Your Lanes": being able to estimate transit times and express that to brokers ensures timely deliveries and proficiency.
Coverage

Where I work

Based in Virginia Beach, VA, working with carriers across Hampton Roads and dispatching their trucks nationwide.

  • Virginia Beach
  • Norfolk
  • Chesapeake
  • Portsmouth
  • Suffolk
  • Hampton
  • Newport News
  • Williamsburg

Principal lanes: I-64 west toward Richmond and the Blue Ridge, I-95 north into the Philadelphia and New Jersey markets, I-95 and I-85 south into the Carolinas and Georgia, and Port of Virginia drayage.

The other half

Your dispatcher is also your licensed insurance broker

This is the part no other dispatch service in the region offers. Shay Denise is a licensed property and casualty producer as well as a dispatcher — so a certificate problem, a limit that is about to cost you a lane, or a trailer interchange requirement you did not know about gets caught by the person already looking at your week.

One phone call, one certificate, one person who knows both sides of your file.

Dispatching, fleet management, and insurance aren’t separate. They work together!

— Shay Denise, Jan 13, 2026

See the coverage side →

Start the conversation

Tell me what you run, where you are based and what your last four weeks looked like. If dispatch will not make you money, I will say so.

(757) 744-2484 [email protected] Virginia Beach, VA
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Weather is a cost
Checklist headed "Tips for drivers during inclement weather": accelerate and brake slowly, try to refrain from driving with an empty trailer, perform pre-trip inspections, check weather forecasts along intended routes, keep a safe following distance.
Cost-saving safety tip: various states have specific regulations mandating the use of chains in certain weather conditions. To prevent fines and accidents, which cost time and money, ensure trucks have the appropriate amount of chains equipped or installed per the regulations of applicable states.
Diagram of wheel-end inspection points for a DOT blitz: wheels and rims must not be broken or cracked, no loose bolts or nuts, minimum tread depth on tractor steer tires and on remaining tires, tires properly inflated, stud or bolt holes not elongated, hubs checked for lubricant leaks and missing caps or plugs, and no debris between tires.
Side elevation of a 26-foot box truck A technical side view of a 26-foot straight box truck with a day cab, a ribbed cargo box, a roll-up rear door and a liftgate. A dimension line beneath marks the 26-foot box length. Callouts note that a truck rated under 26,001 lb gross vehicle weight can be operated without a commercial driver's license, and that the liftgate is what wins retail and residential freight. 26 FT CARGO BOX LIFTGATE UNDER 26,001 LB GVWR NO CDL REQUIRED TO DRIVE IT
Box truck — 26 ft, non-CDL class FIG-01
FAQ

Questions from Hampton Roads carriers

Do you only work with Virginia carriers?

No. Dispatch is done over the phone and the computer, so the truck can be anywhere. Being based in Hampton Roads means something different: I know these lanes, I know which Port of Virginia appointments actually hold, and I am in your time zone when a receiver turns your driver away.

Do you handle Port of Virginia drayage?

Port work is a different animal from over-the-road — appointment systems, chassis availability, per diem, and demurrage clocks that run whether or not you can get in the gate. If you are running NIT or Norfolk International Terminals, tell me what your current turn times look like and we can talk honestly about whether dispatch adds anything.

What lanes run well out of Hampton Roads?

The I-64 corridor west, I-95 north to the Philadelphia and New Jersey markets, and the Carolinas south are the bread and butter. The honest problem with this region is backhaul — it is easy to get freight out of Hampton Roads and harder to get paid properly coming back. Planning the return before you book the outbound is most of the job here.

Are you a freight broker?

No. A dispatcher works for the carrier and negotiates on your behalf. A broker works for the shipper and is arranging transportation for them. Those are different roles with different legal obligations under 49 CFR 371, and it matters who is on your side of the table.

Can we meet in person?

Yes. I am in Hampton Roads and happy to meet locally. Most carriers find a phone call gets further faster, but if you would rather sit down, call (757) 744-2484.

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